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Use NapoleonCat with your YouTube channels to:
Manage comments from multiple YouTube channels
Track and reply to comments under your YouTube videos from multiple channels in one dashboard, along with all your other social media profiles.
- Turn comments into customer service tickets, and hide, delete, or reply to them straight from the Inbox.
- Filter interactions by account, time frame, user tag, and more to find specific conversation threads.
- Got an international audience? Translate comments and your replies automatically, right in NapoleonCat.
Make YouTube part of your customer service team workflow
Help your team engage with your YouTube audience more efficiently as an integral part of your social media and customer service processes.
- Assign comments to team members to handle or send them for consultation via email or SMS.
- Track who works on what so you don’t duplicate replies or have two members working on the same ticket.
- Exchange notes and feedback with your team so everyone’s always on the same page.
Analyze your YouTube
videos’ results
Increase viewership and audience engagement by analyzing video stats and finding ways to improve.
- See which videos get the most engagement and views and feed your YouTube content strategy with data.
- Track important KPIs with metrics like subscriber growth, engagement rate, sentiment based on likes and dislikes, and more.
- Check the stats for your competitors’ YouTube channels to get inspired and find ways to stand out.
How to use NapoleonCat – Guide
Meet NapoleonCat with Anna
And in case you were wondering…
How many YouTube channels can I add in NapoleonCat?
The number depends on your pricing plan – and you can always upgrade or downgrade at any point in time. (You’ll find all the details here.)
Can I publish videos on YouTube using NapoleonCat?
No, you can only moderate comments and track your stats.
How do I create a YouTube channel (and why should I even do it)?
If you have resources to create videos, they can be a great way to complement your marketing strategy and help you stand out and engage your customers. You can publish videos like:
- product tutorials
- real-life customer reviews
- educational content like tips and tricks related to your field of expertise (and that would help your customers use your products and see the value).
Here’s a guide we wrote that will walk you through the process of setting up a YouTube channel.
Get to know NapoleonCat – Frequently Asked Questions
Find answers to the most burning questions about our tool.